Hide knowledge base for support

[wsite]

How to hide knowledge base / take browsing permissions from hesk user? So that only selected users can see the knowledge base.

[Klemen]

Unfortunately, that's not possible in Hesk, all staff has access to the private knowledgebase.

You would have to manually modify the logic/add a new permission to achieve that. Not something we can help with so your best bet would be to hire a PHP developer for help if you absolutely need this.

[wsite]

Can't do this as an additional permission?

edit..
It took me up to 20 minutes and it worked. It is a pity that you can not even count on tips where to look for permissions.

[Klemen]

Glad to hear you got it to work.

Sorry, you didn't ask for tips and I have no idea what user's PHP skills are when asking such questions. Yours are either good or it wasn't that hard to change if it only took you 20 minutes