Ticket ID's

Helpdesk for my helpdesk software

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benny121312
Posts: 3
Joined: Thu Jul 29, 2021 10:57 am

Ticket ID's

Post by benny121312 »

Is it pssoible to change the Ticket ID's to something simple like 123?
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Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Ticket ID's

Post by Klemen »

Unfortunately no, because ticket IDs serve to authorize views.

Please try searching old topics, a lot has been discussed about this alredy.
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