Protection against spammers and unwanted.

[audiomonk]

Hi,

Software looks great, and have set it up as a ticket system for a website I've just made.

My concern is that the ticket system is open to the public, and I want it to be accessed only by users of my site.

I tried the .htpasswd method, but it's clunky and people forget passwords etc.

Any other options than recaptcha to protect against spam bots, or people just submitting trash tickets?

[Klemen]

reCaptcha should keep you safe from the spam. You can't do anything against actual people who post "trash tickets" unless you want to make the process super complicated for your regular users as well.

My suggestion is to enable one anti-spam feature and then just use it and don't worry about it until you have actual problems with that. You can always ban individual users who give you trouble.

[audiomonk]

Ok thanks, I'll have to see how it goes. I've kept attachment types to a minimum, but worried some spoilers could infect via attachments also. You're right though, the more complicated it gets the less likely they are to use. I've got recaptcha v3 there, and I go through cloudflare so fingers crossed!