Can we translate knowledgebase articles ?

Helpdesk for my helpdesk software

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fab
Posts: 14
Joined: Tue Apr 27, 2021 6:00 pm

Can we translate knowledgebase articles ?

Post by fab »

Hello
After checking configuration and doc, I'm afraid that I cannot translate my knowledge base. Am I right or did I miss something ?
thx for your lights !
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Can we translate knowledgebase articles ?

Post by Klemen »

That's right, the knowledgebase articles cannot be translated into several languages.

What I recommend is to create top categories for each language, then sub-categories within the language category.
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fab
Posts: 14
Joined: Tue Apr 27, 2021 6:00 pm

Re: Can we translate knowledgebase articles ?

Post by fab »

yes I thought about it but this is not very user friendly. thx for your confirmation ayway.
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