Import article

Helpdesk for my helpdesk software

Moderator: mkoch227

Post Reply
Reboot
Posts: 1
Joined: Thu Mar 25, 2021 6:57 pm

Import article

Post by Reboot »

Hi! When i Import to KnowledgeBase one ticket, attachments are not imported. I've tried adding a SELECT command for attachments but can't get it to work. Anyone have any suggestions?
Thanks
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Import article

Post by Klemen »

This is by design to prevent sensitive data to be added to the knowledgebase.

You'll need to manually add any attachments to the article.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Post Reply