Missing tetxt with new 3.2 french translation

davesirois · Post by **davesirois** » Fri Mar 19, 2021 8:51 pm

Hi everyone
I have an issue (I know that the translations is complete at 93%) with french language pack

With hesk 3.22 french language I miss some text, like on the admin dashboard you have "Open tickets" "Assigned to me" "Assigned to others"

In french I only see "Assigned to me" (Assigné à moi) and the others cells nothing, just the number of cases

Do you have an idea why ?

Thank you!

Post by **Klemen** » Sat Mar 20, 2021 9:22 am

You need to download version 3.2.x of the language files, and the missing text will be in English:
https://www.hesk.com/language/

davesirois · Post by **davesirois** » Sat Mar 20, 2021 8:40 pm

Hi klemen, this is exactly what I did

Post by **Klemen** » Sat Mar 20, 2021 8:49 pm

Are you sure you uploaded it to the correct folder? I just tested it, and it works fine for me - I have "Ouvrir les Tickets" (bad translation to use here I guess) then "Assigned to me", "Assigned to others", "Unassigned", "Due soon" and "Overdue"?

davesirois · Post by **davesirois** » Mon Mar 22, 2021 11:12 pm

Yup

Located in /opt/lampp/htdocs/support/language/fr

Post by **Klemen** » Tue Mar 23, 2021 7:57 pm

Not sure what is wrong then. If you can give me FTP access to your help desk folder (in a private message) I can have a look.

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Missing tetxt with new 3.2 french translation

Missing tetxt with new 3.2 french translation

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Re: Missing tetxt with new 3.2 french translation

Re: Missing tetxt with new 3.2 french translation