Ticket form

Asbjoern · Post by **Asbjoern** » Sat Jan 16, 2021 4:12 pm

I'm running helpdesk version
3.1.2
Danish translation
domain: https://sastaff.xyz/support

Write your message below:
I couldn't find any topics about this.
How do I change the things in "Create a ticket".
Right now they are just "Name:", "Mail:", "Subject:" and "Message:".
Is it possible to change the names of those or add new fields?

Screenshot right here: https://gyazo.com/46220e963326dc04d2a1a8157275d840

Post by **Klemen** » Sat Jan 16, 2021 5:18 pm

Sure, you can add custom fields in Admin panel > Tools > Custom fields.

You will find also several options to make some existing fields required/hidden in Admin panel > Settings > Help desk

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Ticket form

Ticket form

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