Suggestion: Category description text

Helpdesk for my helpdesk software

Moderator: mkoch227

Post Reply
hstraf
Posts: 11
Joined: Tue Jul 23, 2019 6:57 am

Suggestion: Category description text

Post by hstraf »

Hello,

It would be nice to have a "description" that is smaller text located below each category (department).

For example, on the helpdesk homepage there is the "Submit a ticket" button. Underneath that button label is some small "description" text which says "Submit a new issue to a department".

I think it would be nice to have a similar description text that is located under each Category label. This will help to explain the purpose for each category and avoid some possible confusion with users on which category (department) to choose when submitting a new ticket).

Thanks!
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Suggestion: Category description text

Post by Klemen »

Definitely something we can add in the future.

I recommend that you post any suggestions here. This way we can better track them in one place.

I know it's very quiet from us on that page, but we do look at the ideas and resolve many of them as we go.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
hstraf
Posts: 11
Joined: Tue Jul 23, 2019 6:57 am

Re: Suggestion: Category description text

Post by hstraf »

I added it to the request system here:

https://hesk.uservoice.com/forums/69851 ... ption-text

Thanks!
Post Reply