The styles doesn't change

[GrapesCode]

Script URL: https://help.skynethost.net
Version of script: 3.1.2
Hosting company: Namecheap
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: Edit CSS of Hesk 3 / Styles doesn't change Hesk 3

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So, I've been trying to edit the CSS files of Hesk, but I don't see any changes...I even installed it locally on my computer and literally deleted all of the styles of the default theme but still, no changes. I've already deleted my cache...a lot of times.

[Klemen]

Are you changing the correct files? See this article for which files to edit:
https://www.hesk.com/knowledgebase/?article=102

There is also a note at the bottom regarding when app.css and app.min.css are used.

[GrapesCode]

Yes I am editing the correct files.

[Klemen]

So what and where exactly did you change that doesn't show up?

[GrapesCode]

Literally everything, I tried to change the background color using *{ background-color: red; } to test it out, but nothing. And, on my local copy, I deleted all of the CSS in the file app.min.css and app.css of the default theme just to test and same result.

[Klemen]

Let's be as specific as possible:

- modify something on the server
- post the link to the modified file
- post the link to the help desk page you think should be modified by the change

[Klemen]

To add - right now I can see you have some custom code in app.css:
https://help.skynethost.net/theme/hesk3 ... ss/app.css

Code: Select all

.help-search {
    background-image: url(https://skynethost.net/assets/image.jpg);
    background-position: center;
}

However, because you have DEBUG MODE off (Admin panel > Setting > Help desk > Features), Hesk links to the app.min.css file (as explained in the article note and pointed to in my first reply) which is *unmodified*
https://help.skynethost.net/theme/hesk3 ... pp.min.css

[GrapesCode]

Hi, sorry for the late response!

At the end of the day it was my mistake, a dumb error haha! Sorry for bothering. I'm making a completely new interface, how does it look?
https://imgur.com/wBzKoTB

[Klemen]

Glad to hear you got it working!

Your layout looks really nice, good job. My only remark is that the "Powered by" links must not be removed or modified without a Hesk license according to the Hesk end-user license agreement, so please restore the original one.

[GrapesCode]

No problem, thanks for telling me.