Error

[djdiaguuu]

Script URL: https://kammarsoft.online/support/
Version of script: 3.1.2
Hosting company: Az.PL
URL of phpinfo.php: https://kammarsoft.online/support/info
URL of session_test.php: https://kammarsoft.online/support/test
What terms did you try when SEARCHING for a solution: all

Write your message below:
I have a problem with hesk. When I write an email to the address that is connected (via SMTP POP3 and IMAP), a ticket is not created

[Klemen]

Have you followed all the steps in the IMAP fetching guide:
https://www.hesk.com/knowledgebase/?article=91

Specifically, steps 5 to manually test it, and step 7 which instructs to create a cron (scheduled) job to automatically fetch email.

[djdiaguuu]

When i test imap connection i have notyfie:
Success: Connection OK!
but it doesnt work

[Klemen]

Have you read the article I linked to?

What does step 5 say?