Mobile Site Tracking ID

[chris_g99]

Script URL:
Version of script: 3.1.1
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: mobile site, ticket list, tracking id

Write your message below:

I have an install of Hesk and all works well, except on the mobile site there is no clickable link to open the ticket. We use tracking ID on the desktop site as the clickable link, and don't use the subject field at all. If i enable the ID field or subject field they do subsequently show on the mobile site and desktop site and can be clicked, but i would rather use tracking ID. Is there a way to achieve that so it shows on the mobile site?

[Klemen]

I see what you mean.

Try adding this to the end of your Hesk/css/app.css and app.min.css files:

Code: Select all

.main__content.tickets table .trackid {
    display: block !important;
}

Then force refresh the page in the mobile browser and see if that helps.

[chris_g99]

That's worked a treat, thank you