Alwasy show search form at top of tickets page

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esmith
Posts: 20
Joined: Mon Oct 17, 2016 3:29 pm

Alwasy show search form at top of tickets page

Post by esmith »

Hesk Version: 3.1.0
PHP Version 7.3.21

What terms did you try when SEARCHING for a solution:
Print Forms
Searching Tickets
Tickets at the top
Show_Search_form at top

Write your message below:
Is it possible to have the "Find a ticket" Form at the top of the page by default when you have tickets selected and after you do a search? If I try and change the order it shows at the top but then the printed tickets or list of tickets don't show.
Klemen
Site Admin
Posts: 10116
Joined: Fri Feb 11, 2005 4:04 pm

Re: Alwasy show search form at top of tickets page

Post by Klemen »

There's no built-in way of achieving that, you'll have to edit the inc/show_search_form.inc.php and few other files, most likely admin/find_ticket.php and admin/admin_main.php

Not sure where your changes went wrong, but unfortunately customizations of such extent are out of the scope of my support. If you cannot figure it out my recommendation would be to find a programmer for help, for example by posting a project to upwork.com or freelancer.com
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esmith
Posts: 20
Joined: Mon Oct 17, 2016 3:29 pm

Re: Alwasy show search form at top of tickets page

Post by esmith »

Thank you.
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