Add popup before ticket form

[caygri]

Hello,

it's possible add before on the end of ticket form a text popup or some text written in different color?

[caygri]

Hello I add some extra text from custom-ticket.php in themes but show in all department now...
how can I show this text in only one department form?

[Klemen]

Not sure which file you are editing, but if it's create-ticket.php you can use the variable $categoryId to find what the current category is.

Code: Select all

if ($categoryId == 1) {
    // do this...
} elseif ($categoryId == 4) {
    // do that...
}

[caygri]

I edit theme/hesk3/customer/create-ticket/create-ticket.php



ok i add this cycle.