Email notification based on priority

[qbasix]

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Hello friends,
I`m new in HESK, but I love it
I have just one question: Is it possible to have Email notification to a specified users when ticked with the highest priority is registered (the customers are choosing priorities).
Many thanks in advance for your support

[Klemen]

Not specifically, Hesk will send an email for all tickets.

When and to whom Hesk sends an email is best explained here:
https://www.hesk.com/knowledgebase/?article=94