Adding Knowledgebase Content

Helpdesk for my helpdesk software

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sales@cs247.co.uk
Posts: 1
Joined: Wed Jul 15, 2020 4:49 pm

Adding Knowledgebase Content

Post by sales@cs247.co.uk »

Script URL:
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:

Hi , on adding info to the knowledgebase , it lets me fill in the subject line or add attachments but wont allow me anywhere to add info, when i click save article it says please fill in info first , there is no box anywhere to add any info

Thanks
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Adding Knowledgebase Content

Post by Klemen »

This most likely means TinyMCE (the rich text editor) is not showing.

Does it work for you in the demo?
https://www.hesk.com/demo/admin/manage_ ... gebase.php
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