Custom fields while closing ticket

Helpdesk for my helpdesk software

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anoop.jose
Posts: 1
Joined: Sun Jun 14, 2020 5:41 am

Custom fields while closing ticket

Post by anoop.jose »

Is there any option to add custom fields like select box and text fields while closing ticket in help desk?
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Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Custom fields while closing ticket

Post by Klemen »

Unfortunately no, this is not something built into Hesk. You would have to customize the code to achieve this.
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