Change ticket ID

Helpdesk for my helpdesk software

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marcinb
Posts: 10
Joined: Wed May 13, 2020 11:26 am

Change ticket ID

Post by marcinb »

Hello,
I have a question,
Can I change the ticket ID from [#MPV-3XB-B1X6] to [#IT-1], [#IT-2], [#IT-3]
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Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Change ticket ID

Post by Klemen »

That is neither supported nor advised. Please try searching the forum as the reasons have been explained several times already in the past.
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