HESK 3.1.1 Problem with Custom Fields "Date"

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fonzo
Posts: 1
Joined: Wed May 13, 2020 12:05 pm

HESK 3.1.1 Problem with Custom Fields "Date"

Post by fonzo »

Hello!

Hesk is running like a charm since a few years on our servers!
But since update from 3.0.2 to 3.1.1, the custom fields "Date" are not saved anymore... I have tried to change the format to everything possible I know, but fields are still empty.
Client side Image,and when ticket is saved Image
The second problem I have is with the pop-up calendar, when using french translation, the calendar is showing in Russian and not in French...
Image

Thank you for your work!

David
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: HESK 3.1.1 Problem with Custom Fields "Date"

Post by Klemen »

Hi,

I found the problem with calendar language, caused by an apostrophe in the French translation.

Please try uploading these modified files to your help desk (overwrite existing ones):
https://hesk.com/extras/hesk3/hesk311-c ... escape.zip

Then reload the help desk page and see if it fixes the language problem.

Also, check if it fixes saving the date (don't make any modifications to the files).
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