Custom field names is shortend in customer view

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andre2017
Posts: 10
Joined: Wed Nov 08, 2017 8:14 am

Custom field names is shortend in customer view

Post by andre2017 »

Script URL: HESK 3.0.3
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Custom field names is shortend in customer view.. how to increase length..?

Also if multiple language is enabled it is an error defining new fields.. not possible..
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Custom field names is shortend in customer view

Post by Klemen »

There is already a temporary fix available for shortened custom field names:
https://hesk.com/extras/hesk3/hesk302-cf-full-names.zip

Not sure I understand your second part - what exactly are you trying to add? If it's a custom status, it can be fixed with:
https://hesk.com/extras/hesk3/hesk303-c ... s-name.zip
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andre2017
Posts: 10
Joined: Wed Nov 08, 2017 8:14 am

Re: Custom field names is shortend in customer view

Post by andre2017 »

Ok, thanks! Replaced the file custom-fields.php and now it works, but the input datafield character limit is now gone.. will it be fixed soon?
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Custom field names is shortend in customer view

Post by Klemen »

andre2017 wrote: Wed Mar 18, 2020 3:03 pm but the input datafield character limit is now gone..
Not sure what you mean by this?

Please try to be as detailed as possible when reporting problems: exactly what and where happens, exactly what the errors are. Screenshots also help.
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andre2017
Posts: 10
Joined: Wed Nov 08, 2017 8:14 am

Re: Custom field names is shortend in customer view

Post by andre2017 »

Ok. It is possible to set max characters allowed to submit when you create a custom textfield. So far so good.
When I test it in customer view it does not work anymore.. Customers kan submit unlimited characters..


https://ibb.co/gdhdB48


https://ibb.co/Ybd0pnX
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Custom field names is shortend in customer view

Post by Klemen »

Thanks - that's a clear and perfect bug report now :D

Yes, it is indeed a bug. This should fix it:
https://hesk.com/extras/hesk3/hesk303-cf-maxlength.zip

The file goes into folder: /theme/hesk3/customer/util
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andre2017
Posts: 10
Joined: Wed Nov 08, 2017 8:14 am

Re: Custom field names is shortend in customer view

Post by andre2017 »

Yes..! Thank you.. now it works perfect! :D
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