[Work-Around found] Knowledge-Base Posts aren't formatted correctly

Helpdesk for my helpdesk software

Moderator: mkoch227

Post Reply
Jamo
Posts: 2
Joined: Wed Mar 18, 2020 11:13 am

[Work-Around found] Knowledge-Base Posts aren't formatted correctly

Post by Jamo »

Hey there,

I'm sorry if this question is already answered, but I wasn't abled to find anything similar.

I created a list in a Post, which includes nested parts, on my knowledge base.
However, when you open the post in the Frontend, the list is showing without Bullet Points, and the nested parts aren't indented at all.

Can I change this somehow??

Thanks already!
- Jamo
Last edited by Jamo on Wed Mar 18, 2020 12:49 pm, edited 1 time in total.
Klemen
Site Admin
Posts: 10143
Joined: Fri Feb 11, 2005 4:04 pm

Re: Knowledge-Base Posts aren't formatted correctly

Post by Klemen »

Honestly, it looks like there were some bad decisions made when coding the front-end; all the common styles are reset in the CSS hence the issues with displaying.

As a work-around, you can try manually editing the code; in the article editor, click the most right icon to view Source code, then change all <ol> to <ol class="list">

This should give you the bullets. For other things, I'd need to see the source code.

We'll need to find a better and more robust solution in future updates.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Jamo
Posts: 2
Joined: Wed Mar 18, 2020 11:13 am

Re: Knowledge-Base Posts aren't formatted correctly

Post by Jamo »

Thanks alot for the fast answer!
Post Reply