Possible bug in translation

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Paula Motorbike
Posts: 17
Joined: Thu Feb 27, 2020 8:57 am

Possible bug in translation

Post by Paula Motorbike »

Script URL: Local
Version of script: 3.0.3

Hello, I have detected a possible bug in the translation files. I don't know if I post this bug in the right place. Excuse me if I make a mistake.

In the ticket.php file the view ticket button does not change the language when we select another language.

Image

Also in the file admin_ticket.php the button of submit as does not change the language when we select another language.

Image

I don't know if this bug has support.

I await your response. Thank you very much for your help
Ariello
Posts: 3
Joined: Thu Mar 05, 2020 2:25 pm

Re: Possible bug in translation

Post by Ariello »

I've added new line in language text file and changed one line in theme/hesk3/customer/view-ticket/form.php.
Paula Motorbike
Posts: 17
Joined: Thu Feb 27, 2020 8:57 am

Re: Possible bug in translation

Post by Paula Motorbike »

Thank you very much for your quick reply Ariello.

I also made that modification :wink:

But I think it would be good to modify it so that in future updates it will be available to other users.

Again thank you very much for your help
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Possible bug in translation

Post by Klemen »

WIll be fixed, thanks for reporting!
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tdemeyer
Posts: 12
Joined: Wed Jan 24, 2007 12:34 pm

Re: Possible bug in translation

Post by tdemeyer »

I have another one :)

admin_ticket.php: "submit as" is not translated.
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Possible bug in translation

Post by Klemen »

Yep, we know :oops:

Here are the current known ones:

ADMIN PANEL
Navigation: "Templates"
Categories: "Generate link"
Reply ticket form: "Submit as"

PUBLIC SIDE
ticket.php: "View ticket" button

These will be fixed in an update, most likely released this week.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
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