Ticket created by email with multiple recipients

Helpdesk for my helpdesk software

Moderator: mkoch227

Post Reply
plc
Posts: 89
Joined: Wed Jun 20, 2012 2:09 pm

Ticket created by email with multiple recipients

Post by plc »

Is there an option to have ticket created by email include multiple people just like when you use the webform and you add multiple emails separated by a comma?
Klemen
Site Admin
Posts: 10143
Joined: Fri Feb 11, 2005 4:04 pm

Re: Ticket created by email with multiple recipients

Post by Klemen »

That's not something currently built into Hesk, you would have to modify the email to ticket source code logic to allow that.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
plc
Posts: 89
Joined: Wed Jun 20, 2012 2:09 pm

Re: Ticket created by email with multiple recipients

Post by plc »

Okay. Figured but didn't want to reinvent the wheel if someone already did this. I'll post back if I succeed.
Post Reply