I'm testing Hesk for my society, really good job!! simple GUI, good fonctionnality
I have one big issue and I can't found the solve:
when a customer send an mail for support with others contacts on it, the server only answer to the sender... Never to other contact on copy... Other contact are ignored!
What is really a big issue for my validation on production.
parameter is checked: Parameter -> E-mail -> customer:
Multiple emails
If a customer tries to enter several emails (separated by comma) into the Email field when submitting a ticket HESK will only use the first email by default and ignore any other emails. -> already done
When a customer open a ticket by Hesk' interface with several contacts, it's works! But my customers always sending mail with Outlook...
Please Help!
