update new version

Helpdesk for my helpdesk software

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daosorio
Posts: 1
Joined: Mon Aug 05, 2019 7:03 pm

update new version

Post by daosorio »

Script URL: https://www.owcia.com/support
Version of script: 2.6.4
Hosting company: virtualsplits.net
URL of phpinfo.php: 7.1


Hello,
I currently have version 2.6.4
I want to update it, but after uploading all the files and starting the installation, just let me get to the terms and conditions.
Although I accept them, it does not continue with the installation.
What should I do?

Thank you very much for your help.
Klemen
Site Admin
Posts: 10143
Joined: Fri Feb 11, 2005 4:04 pm

Re: update new version

Post by Klemen »

This usually means problems with PHP sessions.

Upload the session test and phpinfo files from this post and link to them here:
viewtopic.php?f=13&t=138
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