Hello,
is possible hide/remove date expire when create a new ticket?
Remove Date Expire
Moderator: mkoch227
Re: Remove Date Expire
What date are you referring to, not sure I understand what you mean? There is no "expire date" set by Hesk by default.
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Re: Remove Date Expire
Ah, this is something "Mods for HESK" adds.
I am moving this to the correct forum, Mike will most likely be able to guide you to disable this.
I am moving this to the correct forum, Mike will most likely be able to guide you to disable this.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here
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Re: Remove Date Expire
ok thank you...waiting Mike 
Re: Remove Date Expire
Perhaps that is a custom field you added? See admin panel > Setting > Manage Custom fields.
If it's there, edit it (pencil icon) and set "Visibility" to "Staff only".
If it's there, edit it (pencil icon) and set "Visibility" to "Staff only".
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here
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Re: Remove Date Expire
no any custom field..i always have it from clean installation.
Re: Remove Date Expire
Ticket due date cannot be hidden at this time.
Mike, Lead Developer of 
HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
Re: Remove Date Expire
oh..ok...thank you mike