is it possible to make tickets public ?

Helpdesk for my helpdesk software

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davkan
Posts: 6
Joined: Sat Jun 10, 2017 10:00 am

is it possible to make tickets public ?

Post by davkan »

Ver 2.8.1

Is it possible in any way to make tickets public on a page or somewhere inside the website using hesk?

1- onto any page
2- creating another link
3- or some other way possible

Any ways how to achieve it as i have hired a php developer already.

I am asking here because i dont want to messup with the core functionality of the hesk.
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: is it possible to make tickets public ?

Post by Klemen »

This was never intended usage, but you could probably just use links from customer notification emails?
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