'Save and continue later' - Attachments not saved

skuske · Post by **skuske** » Thu Jul 05, 2018 5:25 am

I encountered the following issue:

when attaching files to a reply to a ticket, on 'Save and continue later' attachments are not saved and need to be attached once again later. Is this by design or is this a bug? Can that be changed so that attachments are saved?

Thanks.

Post by **Klemen** » Thu Jul 05, 2018 5:41 am

It's by design

Hesk doesn't store files on the server until a ticket/reply is posted. It will be changed in the future, but can't really say when.

skuske · Post by **skuske** » Thu Jul 05, 2018 6:41 am

Sounds good. Thanks!

PHPJunkyard support forum

'Save and continue later' - Attachments not saved

'Save and continue later' - Attachments not saved

Re: 'Save and continue later' - Attachments not saved

Re: 'Save and continue later' - Attachments not saved