The admin.php after login becomes blank

Helpdesk for my helpdesk software

Moderator: mkoch227

Post Reply
anuar
Posts: 3
Joined: Tue Jan 31, 2006 7:08 am

The admin.php after login becomes blank

Post by anuar »

Script URL:
Version of script:
Version of PHP:
Hosting company:
Have you searched THIS FORUM for your problem:
(if not please do before posting)
If so, what terms did you try:

Write your message below:

Hi,
I manage to install the helpdesk without anydifficulties. I even manage to start to sent ticket as well. But once I log into the admin panel after login to the administrator the screen becomes blank. I check as mention in the other forums sent by other members to check the PHP server session. My server session is enabled but still not able to view the admin panel. Is there any other things that I need to do.

Rgds
anuar
Posts: 3
Joined: Tue Jan 31, 2006 7:08 am

Re: The admin.php after login becomes blank

Post by anuar »

[quote="anuar"]Script URL:
Version of script:
Version of PHP:
Hosting company:
Have you searched THIS FORUM for your problem:
(if not please do before posting)
If so, what terms did you try:

Write your message below:

Hi,
I manage to install the helpdesk without anydifficulties. I even manage to start to sent ticket as well. But once I log into the admin panel after login to the administrator the screen becomes blank. I check as mention in the other forums sent by other members to check the PHP server session. My server session is enabled but still not able to view the admin panel. Is there any other things that I need to do.

Rgds[/quote]

My server PHP is running on 4.2.2 where you mention your requirement is 4.3.X support
can i used it on a lower PHP version
anuar
Posts: 3
Joined: Tue Jan 31, 2006 7:08 am

Re: The admin.php after login becomes blank

Post by anuar »

[quote="anuar"][quote="anuar"]Script URL:
Version of script:
Version of PHP:
Hosting company:
Have you searched THIS FORUM for your problem:
(if not please do before posting)
If so, what terms did you try:

Write your message below:

Hi,
I manage to install the helpdesk without anydifficulties. I even manage to start to sent ticket as well. But once I log into the admin panel after login to the administrator the screen becomes blank. I check as mention in the other forums sent by other members to check the PHP server session. My server session is enabled but still not able to view the admin panel. Is there any other things that I need to do.

Rgds[/quote]

My server PHP is running on 4.2.2 where you mention your requirement is 4.3.X support
can i used it on a lower PHP version[/quote]

Do you have a older helpdesk program that can be used in version 4.2.2
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

No, it needs at least PHP 4.3. It'snot even safe to have suck an old version of PHP installed, your host should upgrade it to a more recent version.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
marcin
Posts: 1
Joined: Fri Oct 13, 2006 2:40 pm

Problem with admin

Post by marcin »

php 4.4.2.1
mysql 5.0.24
Hi,
i've installed helpdesk v.0.93.1 as a new module i moodle 1.6.2+. If i want to login as an admin some errors occur. This is what is shown:
Warning: session_start(): Cannot send session cookie - headers already sent by (output started at /home/www/mdlszkol/blocks/hesk/language/polish.inc.php:1) in /home/www/mdlszkol/blocks/hesk/inc/common.inc.php on line 263

Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/www/mdlszkol/blocks/hesk/language/polish.inc.php:1) in /home/www/mdlszkol/blocks/hesk/inc/common.inc.php on line 263

Warning: session_regenerate_id(): Cannot send session cookie - headers already sent by (output started at /home/www/mdlszkol/blocks/hesk/language/polish.inc.php:1) in /home/www/mdlszkol/blocks/hesk/admin.php on line 70

Warning: Cannot modify header information - headers already sent by (output started at /home/www/mdlszkol/blocks/hesk/language/polish.inc.php:1) in /home/www/mdlszkol/blocks/hesk/admin.php on line 81

I've translated words into polish language and saved in utf-8 coding because moodle works in utf-8. Also my database use utf-8.
If I change coding into iso 8859-2 for example there are no mistakes, but polish signs are wrong interpretated because of moodle default coding (utf-8). So only chance to use helpdesk is to code polish word also in utf. But it couses above problems.
Do you have any suggestions how to resolve my problem?
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

The problem is in the polish.inc.php file. Make sure you have no spaces or empty lines before <?php and after ?> in the polish.inc.php file!
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Post Reply