Error while updating to latest update 2.5.5 to 2.7.5

Helpdesk for my helpdesk software

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shobzz87
Posts: 5
Joined: Sat Sep 12, 2015 3:00 am

Error while updating to latest update 2.5.5 to 2.7.5

Post by shobzz87 »

I have tried sending emails with PHP mail was not working. so tried updating helpdesk and got this error but still its updated successfully.
2.5.5 to 2.7.5

Error are there when I open helpdesk.

Notice: date_default_timezone_set(): Timezone ID '' is invalid in /home4/shobzz87/public_html/HelpDesk/inc/common.inc.php on line 1353

Warning: Cannot modify header information - headers already sent by (output started at /home4/shobzz87/public_html/HelpDesk/inc/common.inc.php:1353) in /home4/shobzz87/public_html/HelpDesk/inc/common.inc.php on line 1776

Warning: Cannot modify header information - headers already sent by (output started at /home4/shobzz87/public_html/HelpDesk/inc/common.inc.php:1353) in /home4/shobzz87/public_html/HelpDesk/inc/headerAdmin.inc.php on line 25

Warning: Cannot modify header information - headers already sent by (output started at /home4/shobzz87/public_html/HelpDesk/inc/common.inc.php:1353) in /home4/shobzz87/public_html/HelpDesk/wellington/inc/common.inc.php on line 159

Warning: Cannot modify header information - headers already sent by (output started at /home4/shobzz87/public_html/HelpDesk/inc/common.inc.php:1353) in /home4/shobzz87/public_html/HelpDesk/wellington/admin/index.php on line 244
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: Error while updating to latest update 2.5.5 to 2.7.5

Post by mkoch227 »

Sounds like your time zone is not set in your php.ini file. Try following this thread to see if it solves your issue.
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
shobzz87
Posts: 5
Joined: Sat Sep 12, 2015 3:00 am

Re: Error while updating to latest update 2.5.5 to 2.7.5

Post by shobzz87 »

Done TimeZone settings.

And yes issue is resolved.

Thanks
shobzz87
Posts: 5
Joined: Sat Sep 12, 2015 3:00 am

Re: Error while updating to latest update 2.5.5 to 2.7.5

Post by shobzz87 »

I am having this new error now:
Notice: Undefined index: extension in /home4/shobzz87/public_html/HelpDesk/inc/posting_functions.inc.php on line 178

Notice: Undefined index: extension in /home4/shobzz87/public_html/HelpDesk/inc/posting_functions.inc.php on line 178

Notice: Undefined index: admin_color_scheme in /home4/shobzz87/public_html/HelpDesk/admin/admin_settings_save.php on line 658

Warning: Cannot modify header information - headers already sent by (output started at /home4/shobzz87/public_html/HelpDesk/inc/posting_functions.inc.php:178) in /home4/shobzz87/public_html/HelpDesk/inc/common.inc.php on line 941
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: Error while updating to latest update 2.5.5 to 2.7.5

Post by Klemen »

I presume you have a mod installed as this doesn't occur in original Hesk?

If everything works well you can usually ignore notices; make sure "debug mode" is turned off in Hesk settings.
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