No Install folder Help

Forum dedicated to Mods for HESK created by Mike Koch

Moderator: mkoch227

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chrisdevelop
Posts: 8
Joined: Thu Feb 01, 2018 2:27 pm

No Install folder Help

Post by chrisdevelop »

Hi All
My first time here

I upgraded Hesk to the latest version and then copied all the files for the 3.2.5 Mods for Hesk as instructed. I then went to the domain and put in the domain name/install etc but it shows 404 because there is no install folder in the Mods for Hesk download. How do i now get it installed, Im at a critical phase now and im stuck.

Thanks for any help you can give.
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: No Install folder Help

Post by mkoch227 »

There's definitely an install folder in the zip. How are you extracting the zip? What does your file structure look like on your web server after extracting the files?

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Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
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