HESK version: 2.7.5
PHP version: 5.4.45 (MySQLi)
MySQL version: 5.6.38
/hesk_settings.inc.php Exists, Writable
/attachments Exists, Writable
/cache Exists, Writable
What terms did you try when SEARCHING for a solution: download_attachment.php , admin download_attachment.php , attachment, admin attachment, admin attachment download
Write your message below:
REF:
When I try and download a file in some cases it downloads a empty file called "download_attachment.php". This happens several times and we have the server limits set high. so I'm not sure why this would be happening, nor can I find the answer for this issue digging around.
REF:
Can you please advise and thank you kindly for your efforts. I do want to say, I still love the software and as time passes, I find it be one of the easiest ones to use in regards to usability and I have tried many.