changing ticket number

Helpdesk for my helpdesk software

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pintraj
Posts: 5
Joined: Wed Jan 03, 2018 5:57 pm

changing ticket number

Post by pintraj »

Hi can I change the ticket number(e.g: 6863672) to numeric instead of alpha-number characters (eg: 6X3-TU8-18LX)
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Klemen
Site Admin
Posts: 10116
Joined: Fri Feb 11, 2005 4:04 pm

Re: changing ticket number

Post by Klemen »

Please try searching the forum first, a lot has been discussed about ticket numbers already. A few example topics:
viewtopic.php?f=13&t=4922
viewtopic.php?f=13&t=3792
viewtopic.php?f=13&t=3330
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