White-List IP's

Helpdesk for my helpdesk software

Moderator: mkoch227

Post Reply
prostar190fan
Posts: 17
Joined: Mon Oct 30, 2017 8:35 pm

White-List IP's

Post by prostar190fan »

Script URL: Behind Firewall
Version of script: 2.7.3
Hosting company: Self Hosted IIS 7.5
URL of phpinfo.php: Behind Firewall
URL of session_test.php: Behind Firewall
What terms did you try when SEARCHING for a solution: Block, whitelist, ip

Write your message below:

I have been seeing lately a large amount of false "lock-outs" from our internal IP addresses, admittedly this is user error but I have to come up with a solution.

After searching, I found the remove_ban.php page and thought this may be a possible solution: I can create a scheduled task to run every 2 minutes to run the page with my internal ip addresses, or possibly there is a better way?

Thanks for your help,

Tom
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: White-List IP's

Post by Klemen »

Since this is apparently an intranet help desk, you can simply disable this functionality:

Admin panel > Settings > Help desk tab > Security > Login attempts limit

Set this to 0 to disable (or a high enough number) and save changes.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
prostar190fan
Posts: 17
Joined: Mon Oct 30, 2017 8:35 pm

Re: White-List IP's

Post by prostar190fan »

Klemen wrote: Sat Nov 18, 2017 9:07 am Since this is apparently an intranet help desk, you can simply disable this functionality:

Admin panel > Settings > Help desk tab > Security > Login attempts limit

Set this to 0 to disable (or a high enough number) and save changes.
Intranet currently, it's being moved in front of the firewall very soon. I may also end up simply denying any request into the /admin folder which doesn't come from an internal IP. I'm still tossing the idea around, as it would force people to actually use the VPN :lol: .
Post Reply