Hi,
Is there a way of allowing public submission (no need to login) of a Hesk Knowledge Base article?
Cheers
Steven Centofanti
Australia
Public Submission of a Hesk KB article
Moderator: mkoch227
Re: Public Submission of a Hesk KB article
Hi,
Unfortunately no, KB articles in Hesk weren't meant to be submitted by the public.
A work-around would be to tell users to submit the article in a support ticket (maybe create a new category for KB articles?), then use the "Import to knowledgebase" function: in admin panel open the ticket and lick the yellow light icon in the top right side.
Unfortunately no, KB articles in Hesk weren't meant to be submitted by the public.
A work-around would be to tell users to submit the article in a support ticket (maybe create a new category for KB articles?), then use the "Import to knowledgebase" function: in admin panel open the ticket and lick the yellow light icon in the top right side.
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Also browse for php hosting companies, read php books, find php resources and use webmaster tools