hide USERNAME / EMAIL field ?

[kilimats]

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Is it possible to hide the username and email address field ? I don't want my users to type this everytime they create tickets

[Klemen]

"Name" and "Email" fields are required for HESK to work.

If you want to hide/remove those it would depend on how your help desk is used (how is this data populated) and would require editing the source code - unfortunately not something I provide support for.

[kilimats]

Is it simple to then autofill those field using the current logged in user profile details? This would work as well

[Klemen]

It's doable if you change the PHP code to accept incoming GET or POST vars, but again something I provide support for.

[gatalec]

Hello, this is a good request. I need it to. Did you ever find an answer for it?

[Klemen]

What exactly do you want to do?