bug MFH 3.1.0

Forum dedicated to Mods for HESK created by Mike Koch

Moderator: mkoch227

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jessar94
Posts: 76
Joined: Sun Mar 16, 2014 7:54 pm

bug MFH 3.1.0

Post by jessar94 »

i think i found a bug in MFH 3.1.0

After i have installed last v of hesk and after i have installed MFH and navigate to my site, the Knowledgebase don't showing up. :(
alcazar
Posts: 81
Joined: Mon May 27, 2013 6:36 pm

Re: bug MFH 3.1.0

Post by alcazar »

Do you have KB enabled?
Do you have any published articles?

KB will not show if disabled or has no published articles.
Alcazar
(nach Diktat spazierengegangen)
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: bug MFH 3.1.0

Post by mkoch227 »

Are you claiming that the knowledgebase tab does not appear? Or are there no articles showing?

Please also provide any relevant information about your helpdesk, including:
  • Script URL
  • Version of script
  • Hosting company
  • URL of phpinfo.php
  • URL of session_test.php
  • What terms did you try when SEARCHING for a solution
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
jessar94
Posts: 76
Joined: Sun Mar 16, 2014 7:54 pm

Re: bug MFH 3.1.0

Post by jessar94 »

ah i see, i don't have any articles there get, i thought the KB shows even if there was no articles.

HESK version:2.7.3
Mods for HESK Version:3.1.0 - Update available , uhm i have the last v of MFH
PHP version:7.0.20 (MySQLi)
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