Guestbook comments not recorded
Guestbook comments not recorded
The last three entrie in our guestbook recorded the person submitting information but not the comments that were submitted, can anyone help with a possible fix
Re: Guestbook comments not recorded
Can you show us your guestbook so we can check?
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Re: Guestbook comments not recorded
The answer to the question if you require it is ?
Last edited by webmaster on Fri Jun 30, 2017 12:18 pm, edited 1 time in total.
Re: Guestbook comments not recorded
It appears to be a problem in your entries.txt file somewhere.
To fix it:
1. backup your guestbook files
2. zip and upload your entries.txt file somewhere for me to download and check (in a private message)
3. update guestbook to the latest version
To fix it:
1. backup your guestbook files
2. zip and upload your entries.txt file somewhere for me to download and check (in a private message)
3. update guestbook to the latest version
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
You should follow me on Twitter here
Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
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Re: Guestbook comments not recorded
I have the same problem all other fields are being recorded apart from the comment I upgraded to latest version by coping all files apart from entries.txt and settings.php still the same
I am getting the notification email with the comment text but it is not being saved in the entries.txt
If it helps I'm using php 7
I am getting the notification email with the comment text but it is not being saved in the entries.txt
If it helps I'm using php 7
Re: Guestbook comments not recorded
Previous poster fixed it by upgrading to the latest version.
Note that any existing damaged comments probably cannot be fixed, but new ones should work fine.
Note that any existing damaged comments probably cannot be fixed, but new ones should work fine.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
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Re: Guestbook comments not recorded
I had upgraded to latest version a couple of weeks ago and to make sure downloaded from your site and upgraded again yesterday still the same
Guest book is at http://www.bluebirdproject.com/index.php?id=22 if you would like a look I downloaded version 182
Guest book is at http://www.bluebirdproject.com/index.php?id=22 if you would like a look I downloaded version 182
Re: Guestbook comments not recorded
I can see all the comments there and my comment was added without an issue?
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
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Re: Guestbook comments not recorded
I just copied the text from the notifcation email to the entries text file so the coment was visable and uploaded a new copy of entries.txt. I then got your test that worked ?
I'll keep an eye on it and get back to you if I have any problems
Thanks
I'll keep an eye on it and get back to you if I have any problems
Thanks
Re: Guestbook comments not recorded
If you do get an issue you can zip and send me your entries file, I will try to see what happened to it.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
You should follow me on Twitter here
Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools


Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools