Change Group Ticket Category

tuneup · Post by **tuneup** » Thu Jun 22, 2017 10:18 pm

hi.

Is it possible to change group of ticket category.

Post by **Klemen** » Fri Jun 23, 2017 1:22 pm

I am not sure what you mean? Can you explain what you are trying to achieve?

tuneup · Post by **tuneup** » Fri Jun 23, 2017 3:16 pm

I just wanted to know is it possible to change a group of tickets from one category to another category without opening the ticket.

Ex: Support 10 tickets are in general category and is it possible to change those tickets from general to some xxx by selecting the 10 tickets without opening it

Post by **Klemen** » Fri Jun 23, 2017 4:32 pm

AH, you mean bulk move tickets to a new category. Unfortunately no, this is not supported at the moment.

tuneup · Post by **tuneup** » Fri Jun 23, 2017 6:20 pm

Exactly the same. Hope this will be included in the next version Klemen.

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Change Group Ticket Category

Change Group Ticket Category

Re: Change Group Ticket Category

Re: Change Group Ticket Category

Re: Change Group Ticket Category

Re: Change Group Ticket Category