Email is not showing in the list

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tuneup
Posts: 30
Joined: Thu Jun 15, 2017 1:39 am

Email is not showing in the list

Post by tuneup »

Hi,

In list the customer email address is not showing instead the message is showing in the markup manner. Please suggest how to change it.
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: Email is not showing in the list

Post by Klemen »

The "View" text is used to save space. If you click on the link, the email address will open.

To display email instead, open file "inc/ticket_list.inc.php" and change

Code: Select all

$hesklang['clickemail']
to

Code: Select all

$ticket['email']
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

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tuneup
Posts: 30
Joined: Thu Jun 15, 2017 1:39 am

Re: Email is not showing in the list

Post by tuneup »

Hi,

In that email column it is showing view instead of email address. How to change that.

Thanks and Regards

Benito
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: Email is not showing in the list

Post by Klemen »

Please read my reply again :roll:
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
tuneup
Posts: 30
Joined: Thu Jun 15, 2017 1:39 am

Re: Email is not showing in the list

Post by tuneup »

Thank you. Got it.
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