Suggestion for the new update

[tuneup]

1. When adding a customer field for drop down selection. And when we opened the ticket again in the next time the drop down selection is missing and we have to select it again.

2. Grouping option is good for some operation.

3. Reporting with graphical representation is much attractive.

4. Reports with multiple selection is very useful for performance calculation.

[Klemen]

Please use the feature suggestion forum to post suggestions, I look there when adding new features.