Email Not sending for Calendar Reminders

Forum dedicated to Mods for HESK created by Mike Koch

Moderator: mkoch227

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ParatrooperJoe
Posts: 6
Joined: Wed Jun 07, 2017 2:28 pm

Email Not sending for Calendar Reminders

Post by ParatrooperJoe »

My problem is that reminders/notifications are not being sent anywhere for these Calendar Events.

Is there not a place for me to set who (what email) gets the reminders for Calendar events? In our case, We want to add "Scheduled Maintenances" to the Calendar, and based on how I set the Calendar Event...once the reminder date/time threshold has been met the Scheduled Maintenance reminder should be emailed to a particular user, However no ushc email is being sent. I checked the database and it shows that 0 emails have been set for my reminder.

Any help with this would be appreciated!
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: Email Not sending for Calendar Reminders

Post by mkoch227 »

Did you properly set up the cron job to send out email notifications?
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
ParatrooperJoe
Posts: 6
Joined: Wed Jun 07, 2017 2:28 pm

Re: Email Not sending for Calendar Reminders

Post by ParatrooperJoe »

Not sure how I missed that part of the setup, but after CHMODing to 755, it works perfectly!!

Now I just gotta see how to setup the auto CRON job through my cpanel.

Thanks so much for your lightning fast help!!

You are awesome!!
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