The problem in the calendar_new event

[radek]

I have the latest version of mods.
When I want to add a new event that shows me the message "An error occurred when trying to create the event"
Please help.

[mkoch227]

1) Go to Tool -> View Message Log and see if there are any errors displayed in the message log. If so, post them here
2) When trying to create an event, open your browser's console (Ctrl+Shift+I in Chrome) and see if any errors appear in the console when trying to create a new event.

[OCReactive]

Same problem here.

No messages in the tool.

In Edge/IE: SCRIPT7002: XMLHttpRequest: Error de red 0x2efe, No se pudo completar la operación debido un error 00002efe.
calendar.php


In FF: Cadena vacía pasada a getElementById().
jquery-1.10.2.min.js:4:1719


Tryed in english, same error.

[mkoch227]

In FF: Cadena vacía pasada a getElementById().
jquery-1.10.2.min.js:4:1719

That appears to be only a warning when the browser tries to choose an element, but fails to provide a value for the "getElementById()" function. I received that as well in Firefox but did not have issues creating an event (this warning still needs to be fixed though in the future ).

In Edge/IE: SCRIPT7002: XMLHttpRequest: Error de red 0x2efe, No se pudo completar la operación debido un error 00002efe.
calendar.php

I'm still not able to reproduce this issue in IE (I haven't had a chance to test on Edge yet). Would you be able to PM me (1) your helpdesk url and (2) login credentials to the helpdesk so I can try creating an event? If I can also have access to the settings page, that would be helpful so I can double-check a few things.

[OCReactive]

Now it works fine on my Firefox, maybe it's been solved by an update (I use beta and developer versions).

Hmmm... in Edge it works now as well.

Now I'm not getting the red advice, for me is OK.

Thanks!

[ParatrooperJoe]

I am having this problem but no error logs listed.

If I logout and load the calendar (public View) the event shows up, but when I log in as an Admin/Staff the event does not show up, nor is any reminder sent about the event.

Any advice?

Thanks in advance!

[ParatrooperJoe]

turns out it had to do with permissions not being set correctly after upgrading from old version of hesk and then installing this mod.

I had to create new Permission templates outlining what I wanted different levels of users to have (for me I made MANAGER and SUPER ADMIN). Then I had to assign a permission level to my users. After this, the events error went away, and I can now add events and see them on the calendar.