Category translation

Forum dedicated to Mods for HESK created by Mike Koch

Moderator: mkoch227

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topoldo
Posts: 51
Joined: Wed Sep 21, 2016 10:44 am

Category translation

Post by topoldo »

Hi all.
I was asked by my customers to have the categories of our Helpdesk translated.
I mean, I can customize and transalate almost everything of the Hesk/MfH program into different languages (in my case English and Italian) even the name of the optional fields to be filled in for submitting tickets, except the kind of problems (= categories) for which tickets can be submitted.
If I'm not wrong the only possibility I have is to use set the name of the categories in 2 langiages like "Problemi elettrici/Electric problems" or did I miss something?

Regards,
Topoldo
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: Category translation

Post by mkoch227 »

There is no multi-language support for categories (yet... will most likely come in the future, but not in 3.1.0 (as I'm planning on releasing 3.1.0 sometime this week *fingers crossed*)). This actually was requested as well for HESK as well :wink: : https://developers.phpjunkyard.com/view ... 19&p=25386
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
topoldo
Posts: 51
Joined: Wed Sep 21, 2016 10:44 am

Re: Category translation

Post by topoldo »

Many thanks for your fast answer.
Topoldo
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