Dear Mike,
in the "Permission Template management" of MfH one item is "Can export tickets".
I really do not find this item anywhere in the menu even as Admin and/or enabling this feature for people of the staff.
Can you give me any clue on this?
TIA
Topoldo
Where can I find/enable the ticket export feature?
Moderator: mkoch227
Re: Where can I find/enable the ticket export feature?
Click on "Reports" on the top navbar, and then click "Export Tickets" under the "Run Reports" section.
Mike, Lead Developer of 
HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
Re: Where can I find/enable the ticket export feature?
Many thanks!
Topoldo
Topoldo