Customise Mod for Hesk

[trinitech]

Hi,

I would like to know if somehow is it possible to add a server maintenance anouncement block on the homepage of mod for hesk?
We'll like to show upcoming maintenance and service uptime

Thank you

[mkoch227]

HESK (and Mods for HESK) has a service messages feature that allows you to display information on the homepage of the helpdesk (take a look at the blue box at https://www.mods-for-hesk.com/demo for an example). Is that what you're looking for?

[trinitech]

Hi,

Yes this will do

When I save the message, I get redirected to a blank page..
All I have in the log is

Code: Select all

public_html/admin/service_messages.php|CGI returned 500 Internal Error

ANy idea how I can troubleshoot?

WHat are the recommended file permission for hesk?

[mkoch227]

I'm not sure what the minimum permissions are, but my PHP files are set to 644 and directories are 755. Klemen would probably know more about specific file permissions than myself.

In terms of troubleshooting, you can try enabling debug mode in HESK to see if an error appears, or check any PHP logfiles that you may have.

[trinitech]

Hi,

Debug, told me everything I needed to know

Thank you

[trinitech]

I managed to save the message but I cannot figure out how to show it on homepage

[mkoch227]

Make sure your service message has a type of "Published" and not "Draft"