Disable Tracking ID

[biiboy]

Script URL: localhost/hesk
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
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Write your message below: I want to disable Tracking ID. So, Tracking ID will create manually first. Can I disable it ?
If possible, where should I start ?

Thank You For Helping Me

[Klemen]

Unfortunately there is no built-in way of doing this. The tracking ID is random (because it also serves as a secure password) and required by HESK.

You could modify the script to manually generate IDs, but such modifications are out of the scope of my support; you will need to gifure out the code yourself or hire a PHP developer for help.

[biiboy]

Thanks for your answer klemen.

If I want to hide Tracking ID and change to ID. How can I do it ?
I try to change 'trackID' to 'ID' but still no luck

can you guide me ?

Thank you