fa-folder-open missing

Forum dedicated to Mods for HESK created by Mike Koch

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Jadzia
Posts: 9
Joined: Sun Oct 16, 2016 11:50 pm

fa-folder-open missing

Post by Jadzia »

Hi

I have just installed 3.0.3 mod on my Hesk which was the latest version and in the knowledge base I am missing the fa-folder-open. Right clicking and show image brings up a 404 error. I've created a png file and popped it in the img folder but it hasn't fixed the issue. Does anyone have any advice for me?

I can't show you as it's on an internal network sorry.
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: fa-folder-open missing

Post by mkoch227 »

The FontAwesome library (which contains the icon for fa-folder-open) is hosted via a 3rd-party CDN (more specifically, it is pulled from http://netdna.bootstrapcdn.com/font-awe ... me.min.css). Is your helpdesk able to retrieve sources from external domains?
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
Jadzia
Posts: 9
Joined: Sun Oct 16, 2016 11:50 pm

Re: fa-folder-open missing

Post by Jadzia »

It is, however I do prefer to keep things local. I'll have a look at that CSS when I'm back at work.

Thanks :D
Muehle
Posts: 1
Joined: Fri Jun 15, 2018 7:33 pm

Re: fa-folder-open missing

Post by Muehle »

Hi Mike,

i have some development clients. These clients are not able to retrieve external addresses.
So some icons are missing, edit, arrows etc.
Is there a solution for this problem? I‘ve found external addresses in 3 or 4 files.
bastiaan.c
Posts: 142
Joined: Sat Jun 22, 2013 9:24 pm

Re: fa-folder-open missing

Post by bastiaan.c »

I have the same issue. Icons are not being loaded from external and are therefore missing. Would also love it locally :-)
bastiaan.c
Posts: 142
Joined: Sat Jun 22, 2013 9:24 pm

Re: fa-folder-open missing

Post by bastiaan.c »

Thanks for updating this in this update :-) (2018.2)
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