POP3 Fetching not working perfect

[zeeshan]

Script URL:
Version of script: http://supportdesk24.com
Hosting company: http://supportdesk24.com
URL of phpinfo.php: admin_settings.php
URL of session_test.php: admin_settings.php
What terms did you try when SEARCHING for a solution: i am trying to use this setting but it not working

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POP3 Fetching

This setting enables or disables POP3 Fetching - creating tickets from emails by connecting to an email account using POP3 connection. not working please help thanks

[Klemen]

It's not enough to just enable it in the settings, you need to setup a cron job to call the hesk_pop3.php script every 5 minutes or so.

Read the full instructions here: Hesk POP3 fetching