read unread on ticket list

Helpdesk for my helpdesk software

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ciimit
Posts: 1
Joined: Tue Jan 24, 2017 2:41 pm

read unread on ticket list

Post by ciimit »

Is there a way to show if the ticket has been read or unread in the ticket list. Through settings, ticket list it does not have the read/unread field as an option. Is there a way to do this by editing any of the files? Currently for me to see this I have to open each ticket.
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