Unable to install Mods for HESK.

Forum dedicated to Mods for HESK created by Mike Koch

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Nico640
Posts: 2
Joined: Sun Jul 17, 2016 8:10 pm

Unable to install Mods for HESK.

Post by Nico640 »

Hello,
I just tried to install Mods for HESK, but when i click "No previous Installation" at the /install page, it immediately fails at the first version.
Console says:

Could not execute query: ALTER TABLE `hesk_tickets` ADD COLUMN `status_int` INT NOT NULL DEFAULT 0 AFTER `status`;. MySQL said: Invalid default value for 'dt'

I have installed HESK 2.6.7 and tried to install Mods for HESK 2.6.1.

Screenshot: http://i.imgur.com/fBhM6Rp.png

Thanks in advance.
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: Unable to install Mods for HESK.

Post by mkoch227 »

I wonder why the 'dt' column is having issues, especially since Mods for HESK doesn't even touch that column during the installation process. The only thing that looks similar to your issue is this thread, so try reinstalling HESK with Klemen's recommended fix, and then try installing Mods for HESK.
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
Nico640
Posts: 2
Joined: Sun Jul 17, 2016 8:10 pm

Re: Unable to install Mods for HESK.

Post by Nico640 »

I fixed it, i think it was a configuration error in the mysql config, which came in as i updated mysql. I made a new configuration and it worked.

Thanks for the help.
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